Independent IT Transformation Advisory

When your transformation
needs to get back on track

Senior independent advisory for Nordic CIOs and CEOs navigating complex IT transformations — before they go wrong, and when they already have.

Start a conversation How I work →
30+
Years in Nordic IT
80+
Consultants led simultaneously
7
Nordic countries harmonised
100%
Platform independent

Most IT transformations don't fail at the technology.
They fail at everything around it.

The vendor delivered the platform. The consultants built the system. And yet the project is over budget, behind schedule, and your board is asking questions you can't fully answer.

01

Governance gaps

Steering groups without real authority. Decisions made too late or by the wrong people. No clear escalation path when things start to slip.

02

Scope that keeps growing

A project that started with a clear brief is now three times bigger, carrying requirements from every business unit, with no one willing to say no.

03

Stakeholder misalignment

Different parts of the business have different — sometimes contradictory — expectations of what the transformation will deliver and when.

04

Vendor dependency

Your implementation partner is the only one who truly understands the system. You have no independent view of whether their work is on track or on budget.

05

Adoption that never comes

The system goes live. The training happens. And then, six months later, people are still working around it — or not using it at all.

06

No one telling the truth

Your vendor wants to protect the contract. Your internal team is too close to the problem. The board hears status reports, not honest assessments.

Three ways to work together

Every engagement begins with an honest conversation about where the project actually stands — not where the status report says it is.

01

Rescue & Recovery

Your transformation is in trouble. Budget overruns, slipping timelines, eroding confidence. I come in as an independent senior advisor, diagnose the real root causes — not the symptoms — and build a credible path back.

Typically: a 3–4 week diagnostic followed by a recovery advisory engagement. I tell you what I actually find, even when it is uncomfortable.

Root cause diagnosis Reset planning Vendor renegotiation Stakeholder recovery
02

Assurance & Governance

Your transformation is underway and you want an independent senior voice at the table. I join your steering group or act as a critical friend — reviewing plans, challenging assumptions, and flagging risks before they become crises.

Ongoing monthly retainer. Low intensity, high value. The kind of relationship where you can call on a Thursday afternoon and get a straight answer.

Steering group Monthly retainer Independent review Risk oversight
03

Strategy & Setup

You're about to commission a major IT transformation and you want to get the foundations right. Vendor selection, governance design, scope definition, business case validation — before the first contract is signed.

Fixed scope, fixed fee. The cheapest insurance you can buy against a project going wrong eighteen months later.

Vendor selection Business case Governance design Readiness assessment

The Transformation Health Check™

Every engagement starts with a structured diagnostic — not assumptions. Four stages, one honest output.

Phase 01
Diagnose

Structured assessment across six dimensions: governance, stakeholder alignment, scope integrity, technical architecture, change readiness, and value tracking. Accelerated by AI-assisted document analysis.

Phase 02
Stabilise

Stop the bleeding before optimising. Identify the 2–3 most critical interventions that will restore stakeholder confidence and prevent further slippage.

Phase 03
Reset

Rebuild the plan with realistic timelines, clear ownership, and a governance structure that actually works. Align the organisation around what the project will — and won't — deliver.

Phase 04
Accelerate

Sustained advisory through delivery. Regular steering group input, course-correction as needed, and honest measurement of value realised against value promised.

Thirty years of making complex transformations actually work

I've been inside Nordic IT for three decades — as a consultant, a project manager, a managing director, and a founder. I've managed 80-person offshore teams, harmonised ServiceNow across seven Nordic countries, built Google Cloud practices from zero to market leader, and sat on steering groups for organisations from TDC to Copenhagen University.

I've also seen — from the inside — what happens when these projects go wrong. The patterns are almost always the same. And they are almost always fixable, if someone is willing to say what they actually see.

I work independently. I have no platform to sell, no implementation team to keep billable, no vendor relationship to protect. My only interest is in telling you the truth about your project — and helping you do something useful with it.

2024–26
Program Manager, TDC NET Service Assurance & Monitoring Transformation — 80+ consultants, Infosys programme
2021–24
Managing Director, Devoteam Cloud Built from 0 to #1 Google Cloud partner in Denmark. Partner of the Year 2022, 2023, 2024
2017–21
Founder, SalesValue ServiceNow & Salesforce consulting. Delivered for GlobalConnect, Atea, Columbus, Dixa
2008–13
CEO, Futurecom Business Solutions Grew from 5 to 50+ customers including Statoil, Maersk, LEGO. +10M DKK profit generated
1998–08
IBM, Omada, Peregrine Systems Senior sales, solution consulting & partnership management across Nordic enterprise
Edu.
DTU Civil Engineer + MIT Entrepreneurship Program Technical University of Denmark · MIT Sloan Executive Education

In their own words

His focused leadership and decisive steering proved to be the linchpin of the project's success. We not only stayed on track but exceeded expectations in meeting critical project timelines and deliverables.

Christoffer Grigel Project Director · TDC NET

Thomas has a remarkable ability to break down strategic goals and align them with the ServiceNow roadmap — leading to improved customer service and enhanced internal collaboration.

Ole Hauris Sørensen Former ServiceNow Product Owner · Atea

Thomas has the experience needed in a complex project and has ensured a successful global rollout. He is flexible and easy to work with.

Esben Christensen Director Service Operations · Columbus

I am impressed by Thomas's ability to handle complex contexts and bridge the gap between business objectives and technical constraints to ensure long-term solutions that create value.

David Legrand Senior Architect · Devoteam
Organisations I have worked with
TDC NET Atea Columbus GlobalConnect Rockwool Rambøll Copenhagen University Region H Cellpoint Digital Maersk LEGO Statoil

Is your transformation where it should be?

A 30-minute call costs nothing. An honest conversation about where your project stands — and what it would take to get it back on track — might be the most valuable meeting you have this month.

thomas@thejn.dk +45 2048 3147

Copenhagen, Denmark  ·  Nordic coverage  ·  Independent & platform-agnostic